International accountancy & consultancy firm
The Power to Act Fast with the Right Information
How an International Accountancy and Consultancy Firm Leverages Inqqa to Identify Key Focus Areas from the employee survey and Make Informed Decisions
The challenge
Employee wellbeing and engagement is critical for a large international accountancy and consultancy firm with over 265,000 partners and employees operating in 143 countries and territories. With high staff turnover and talent scarcity, measuring and improving employee wellbeing and engagement is a crucial challenge. In 2021, the firm conducted an annual survey, collecting 158,009 responses through Qualtrics. The survey included 60 closed questions and two open-ended questions, providing valuable insights into employee feedback.
The solution
By analyzing the open-ended questions, Inqqa enables organizations identify critical focus areas and improve employee retention. While traditional employee engagement drivers remain stable for many organizations, the need for the right information at the right time from open feedback is crucial. With Inqqa's powerful interface, it is easy to compare different groups and identify retention risks. By performing group comparisons across countries, job levels, and age categories, it becomes easy to take action to improve engagement and retain top talent.
The results
By utilizing Inqqa's streamlined three-click approach, a thorough analysis was completed in mere minutes, providing immediate actionable insights. The results highlighted an unexpected emphasis on 'work-life balance' over 'training & learning,' which was previously assumed to be of higher importance. However, training & learning programs received positive feedback across all demographics. Consequently, the main focus area for improvement was identified as work-life balance and workload, ensuring mitigation of retention risks and keeping employees engaged and motivated.
Try it on your own survey
Try Inqqa AI for FREE for 14 days and discover how much power Inqqa AI adds to your employee research or market research toolkit. And, in the meantime, read our whitepaper with a complete use case.